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feedback on BSNL broadband services - part 2

{Update in the evening of the same day, with the hope that tired staff would be more than willing to give me their ear} They have a nice music in backdrop, only when its ON there are birds chirping and flute taking you to distance. You can simply meditate on it and forget about why you dialed this number. I had chosen English and they were conveying ads in local language. They also promise that "You will be attended shortly". I desparately needed attention now. Thank heavens, its a tollfree number. Then the music stops. You are in suspended animation till the line drops and you are left drooling for attention. Even the engaged tone disengages itself and there is drop dead silence later. {update from next day morning} The jingle urging me to have wide range of entertaining and educating games for me and my family through bsnl gaming experience at bsnl.indiagames.com .  I got through as it was early morning again and she asked me which website I went and what error I got? I was...

feedback on BSNL broadband services

I called up 1800-424-1600. Initial  web search showed number as 1600 424 1600 . Did not check on the second number though. The call went through and I could speak to the agent. She told me my username and password on phone. I requested her to hold till I checked the given credentials. She asked me to call back.  I also enquired about broadband bill not coming and she said its not integrated with the system and I have to go to nearest exchange for same.  The line was disconnected after getting wishes of a nice day from her.  I checked the credentials and they failed. Maybe I missed on something. It was about 9:10 in morning and since then I had tried the toll free number many times and I only end up in busy tone or no tone or dropped call.  I went to the web and found their nearest telephone exchange number at Jayanagar . I called up  Mrs. Geetha K Adiga (JTO) Ph: 26549770. No response. It was about 10 AM on a fresh bangalore monsoon morning. There was another number 26656700 and the p...