The cooking gas prices keep going up. The subsidy rules keep getting amended. First there was linking with Ration Card and now linking with aadhar card. In between, it was mandatory to take the gas book. Every time the warning is "act immediately else your subsidy would be endangered". The fear of losing subsidy send tremors down our spine. These days, you need a dedicated resource just to manage your residential gas connection. We have been using the services of HP (Hindustan Petroleum) gas for last 10 years. They introduced automated system to book the gas using IVRS and it worked well so far. Last month it failed. True test of any service happens when it fails. All the spurious elements surface to kill your spirits. Yes, YOU the CUSTOMER. Imagine doing that to your customers. So we booked the gas on 15th January 2013. Immediately got SMS with booking number and agency name as SLV Enterprises. On 22nd January an SMS came informing about cash memo number and ...
"Sofar" captures the distance traveled so far from now.