Wednesday, January 12, 2011

Visit local RTO Jayanagar Bangalore for hypothecation cancel on my own - gutsy

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The BDA complex at Jayanagar 4th block, Bangalore is where most government related offices are. It also has RTO offices on 3rd and 4th floor.

Another discovery for the day was parking on terrace of BMTC building right opposite BDA complex. The charges are Rs 20 for around 4 hours. You have to travel 4 levels to reach the level. It was afternoon so was easier to go up and down but I am sure during peak hours it will be quite challenging to get the car up and down.

I was greeted by a stranger on Ground level.
"Do you have work in RTO?"
I said Yes.
What is it? Show me your RC book? Come to our office at basement.
I said I heard the office is on level 3.
NO, come down and we will get everything done.
I managed to ask him for the charges for hypothecation cancel and he quoted Rs 650 and delivery by evening. When I started moving the rates dropped to 600.

I was greeted by similar people on almost all levels till I reached level 3. Another agent inside the RTO office discussed his deal with me and also suggested that I go to level 4 where the work will be done. I waited for a person seemingly helping out a lady who was explaining her loss of DL in kannada. I could comprehend her situation but the helping angel across the counter was going in complex loop. After a while both started using me as medium of communication ( I dont know kannada). I asked my query and went on to level 4.

I met the security personal on level 4 and discussed my situation with him. He gave a patient hearing but allowed the conversation to be replied by agent standing beside me. An RTO officer walked passed by but his offerings continued.

Finally ignored the helping agents and walked to lady who was shuffling files on one of the customer facing counter. She narrated list of documents and fees to be paid before the hypothecation cancel process could begin.

I waited for paying cash at the counter and got a receipt for Rs 100 for hypothecation cancel. I went a level down to get envelop. Luckily another agent's shop who refused to do xerox earlier sold me envelop for Rs 20.

Total spend Rs 120 and about 40 mins of time during post lunch period on a warm sunny bangalore winter noon.

Went back to the lady who was charming the man beside her. The man needed signatures on few files. I watched the work and play before I could enforce a hearing. She narrated the list again

  1. Rs 100 fees receipt
  2. Insurance certificate
  3. Self addressed postage paid envelope
  4. RC book
  5. Emission certificate
We got stuck on emission certificate. I presumed that Maruti Swift had the latest engines and did not require them but she insisted on having and I had to walk away for another time. 

The omnipresent agent was near the lift and also gestured that he had seen me parking my vehicle across on level 4 on opposite BMTC building. He also dropped the offer to Rs 400, without emission certificate and delivery by evening promise. I thanked him . 

Hope to make some more progress next time around. The NOC from Bank has 3 months validity. So some time to kill before the next attempt.
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