- We are very busy these days and it is not our responsibility to unpackage and install the machine at location of your choice in your house.
- You don't like the package, Is it not looking good?
- I will inform LG tomorrow and they dont work on weekend so they can only come on Monday. They generally respond in 24 hours.
- Would you like to buy some accessories with the machine?
So, next time when you buy at Viveks understand their definition of service.
I saw the LG customer care number 1-800-180-9999 on the cardboard package and called them. He said he was sorry for the inconvenience caused. He did not care to take the details on the dealer and thus I dont think LG has any policy of discontinuing service with a dealer branch if they provide poor service to their end customers. He promised that I will get call from their technical staff tomorrow at 11 AM.